Ohaus Regional Service Centers are your source for professional, quality service on Ohaus balances and scales. Our regional centers extend the capabilities of Ohaus factory-level service out to the field to provide strategic geographic coverage throughout the U.S. Benefits to our customers include fast turnaround time, expert technical support, training, and quality system documentation. Ohaus Regional Service Centers Offer (Not all services are offered at all Regional Service Centers) Warranty and non-warranty repair of all Ohaus products by factory trained technicians using original equipment replacement parts An economical means of obtaining fast service throughout the U.S. and Canada Preventative maintenance, and calibration service, (certified and traceable) A loaner equipment program to eliminate downtime Field service When You Need Service Ohaus balances and scales are a critical part of your business because they ensure that your operation is conforming to quality and profitability standards. Downtime or incorrect measurements can lead to disaster. For as much as you depend on your Ohaus product to deliver quality results, you can also depend on Ohaus Regional Service to keep it in top operating condition. Contact your nearest Ohaus Regional Service Center to learn more about the services we provide. Instructions for packing and shipping If your balance needs to be shipped to a RSC for repair it should be packed very carefully. Please remember the shipper is only responsible for shipping damage if they damage the product and the damage is evident on the packaging. Poorly packaged balances can be damaged in shipping without any visible signs of damage to the packaging, the original packaging is best. Remove all removable items such as platforms, platform supports and line cords and pack them separately. Be sure to ship them with the balance. Include your shipping and billing addresses and a daytime phone number so that we can contact you. Please include a brief description of the problem you are having or the service you want performed. The package should be insured for the replacement value of the balance.

Locations

East Coast Locations
Northeast	Ohaus Corporation 19A Chapin Road Pine Brook, NJ 07058 Phone: 1-800-672-7722 Fax: 1-800-642-8765 Email: ed.duran@ohaus.com
Mid-Atlantic	J.A. King 2620 High Point Road Greensboro, NC 27403 Phone: 1-800-327-7727 Fax: 1-336-294-9664 Email: sales@jaking.com
Southeast	Alabama Scale and Instrument Inc. 1644 Varmer Drive Mobile, AL 36693   Tel: 1-877-660-9999 Fax: 1-251-665-9991 Email: Jerry@asicallab.com
Central U.S. Locations
North Central	Kennedy Scales 11485 Xeon Street NW Coon Rapids, MN 55448 Phone: 1-763-784-1022 Fax: 1-763-784-1206 Email: pberning@kennedyscales.com
Mid Central	Brechbuler 1414 Scale Street SW Canton, OH 44706 Phone: 1-800-331-2424 Fax: 1-330-453-5322 Email: sales@brechbuhler.com
South Central	Aldinger Company 1440 Prudential Drive Dallas, TX 75235 Phone: 1-888-822-1299 Fax: 1-214-638-1750 Email: aaldinger@aldingercompany.com
West Coast Locations
North West Coast	Quality Control Services 2340 S.E. 11th Avenue Portland, OR 97214 Tel: 503-236-2712 Fax:503-235-2535 Email: george@qc-services.com
Mid West Coast	Huesser Neweigh 1400 Willow Pass Court Concord, CA 94520 Phone: 1-925-798-8900 Fax: 1-925-798-8905 Email: les@neweigh.com
South West Coast	San Diego Scale 4510 Federal Blvd. San Diego, CA 92102 Phone: 1-866-737-2253 Fax: 1-619-262-6181 Email: Paul@SanDiegoscale.com
Canada
Western Canada	Pacific Industrial Scale Co. Ltd. 9111 River Drive Richmond, B. C. V6X 1Z1 Canada Phone: 1-604-273-9401 Fax: 1-604-273-8467 Email: Service@pacific-scale.com
Eastern Canada	M & L Testing Equipment (1995), Inc. 31 Dundas St., E. (Hwy #5) Dundas, Ontario L9H 7H8 Canada Phone: 1-905-689-7327 Fax: 1-905-689-3978 Email: info@mltest.com Web Site: www.mltest.com